1. Information request, contact form and e-mail contact
a.) Description and scope of data processing
On our website, contact forms are made available which can be used for electronic contact. Furthermore, on the subpages related to specific services, there might be the possibility to request additional informations on this subject, to leave specific messages on this subject, together with an optional callback request. If a user makes use of this option, the data entered in the respective input mask will be transmitted to us and stored. At the time the message is sent, the data specified directly in the form will be stored.
Alternatively, you can contact us via our e-mail address. In this case, the personal data of the user transmitted together with the e-mail will be stored.
In this context, data will not be passed on to third parties unless it is necessary to pursue our claims or legitimate interests (Art. 6 ect. 1 lit. f GDPR) or there is a legal obligation to do so (Art. 6 sect. 1 lit. c GDPR). The data will be used exclusively for the processing of the conversation.
b.) Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an e-mail or our contact form is Art. 6 sect. 1 lit. f GDPR. If the purpose of the e-mail contact is to establish a contract, the additional legal basis for the processing is Art. 6 sect. 1 lit. b GDPR.
c.) Purpose of data processing
The processing of the personal data from our contact forms serves us exclusively for the purpose of handling the request for contact. If you contact us by e-mail, this is also the necessary legitimate interest for the processing of the related data.
The other personal data processed during the sending process help us to prevent misuse of the contact form and to ensure the security of our information technology systems.
d.) Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. With regard to the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is finished when it can be assumed based on the circumstances that the matter in question has been conclusively clarified and that no legal requirements require longer storage.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
e.) Right to object and possibility of removal
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) may have security gaps that are not in our control. A complete protection of the data against access by third parties to the contents of their unencrypted email is not possible.
We therefore expressly recommend that you encrypt your e-mails containing confidential and/or personal data and in particular with tax data, e.g. by using the S/MIME standard.
2. Newsletter and Newsletter-Service-Provider
a.) Description of data processing
We would like to inform you regularly about our services and news via e-mail or other electronic notifications (hereinafter referred to as "Newsletter") regarding products, services, web products, innovations or news in our company. We need your e-mail address and your name for this purpose. In the respective newsletter registration forms, further information may be requested in order to provide you with personalised content tailored to your interests.
You can subscribe to our newsletters by using the corresponding function of a subscription form to subscribe to our newsletter, or during a registration process by ticking a checkbox ("Opt-in"). We offer the possibility to register for our (where appropriate topic-specific) newsletters on our website or within the context of registration process or order interfaces. The details of the respective contents of the newsletters are specifically described in the respective registration form. These descriptions are decisive for your consent.
Following your (online) subscription, you will receive an e-mail from us asking you to confirm your newsletter subscription (double opt-in procedure). This confirmation is necessary to prevent someone else from misusing your e-mail address to subscribe to our newsletter. Only with activation of the hyperlink sent in the e-mail your e-mail address will be activated for sending the newsletter.
For verification purposes, the registration date will be stored next to your e-mail address and name for the newsletter dispatch ("Timestamp").
b.) Legal basis and purpose of the data processing / recipient of the data
The legal basis for the dispatch of newsletters is the consent given by you as the recipient pursuant to (Art. 6 sect. 1 lit. a GDPR, Art. 7 GDPR in conjunction with § 7 sect. 2 no. 3 UWG (German Act against Unfair Competition (Gesetz gegen unlauteren Wettbewerb)), or if consent pursuant to § 7 sect. 3 UWG is not required for established customers, on the basis of our legitimate interest in direct marketing measures pursuant to Art. 6 sect. 1 lit. f GDPR in conjunction with § 7 sect. 3 UWG.
The logging of the registration procedure is based on our legitimate interests pursuant to Art. 6 sect. 1 lit. f GDPR in a secure and well-targeted newsletter system that corresponds both to our business sales interests and to the expectations and needs of the recipients, as well as to the verifiability of the consents given.
The analysis of our newsletters – subject to the consent of the users – is based on our legitimate interests in the organisational and technical improvement of our newsletter campaigns in order to be able to offer our users secure and attractive newsletters.
Infusionsoft is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR and data processing agreement closed with Keap pursuant to Art. 28 sect. 3 sentence 1 GDPR.
We have entered into the so-called EU standard contract clauses with Keap as the supplier of Infusionsoft, whereby Keap guarantees to comply with the European data protection level when processing data for Infusionsoft in the USA.
c.) Duration of Storage, Right to object and possibility of removal
You can object to the dispatch of the Newsletter at any time or revoke your consent to receive our Newsletters in whole or in part. You will find a unsubscribe link at the end of each Newsletter. You can also contact us directly (see imprint for contact details).
By unsubscribing the newsletter our business communication is not affected. Your data will be stored by us for the purpose of contract performance, providing support and other services, updating software or registering for events. In addition, we reserve the right to store the necessary data until the statutory limitation periods have expired in order to provide evidence of a legally compliant newsletter mailing.
For technical reasons, a separate objection to the performance measurement and campaign analysis of our newsletter is not possible. If you do not want to be analyzed by Infusionsoft, you must unsubscribe from the newsletter. You may avoid the collection of your data by Infusionsoft by installing a deactivation add-on for your web browser. You may prevent the collection of data by Infusionsoft by installing an appropriate blocker add-on for your browser.